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shangrila 24/7 Professional Customer Service - Always Online, Always Ready to Help

Have questions or need support? At shangrila, we offer multiple verified ways to reach our official shangrila Customer Care team. Whether you're playing rummy games, checking India lottery results, or managing your account, our Customer Service team is here to help.

Please ensure you only contact us through the verified channels listed here to avoid scams or impersonators.

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✅ 24/7 Customer Service support (online)
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shangrila CONTACT US FAQ

Can customer support assist with tax-related queries on winnings?

Yes, they explain TDS (30% on winnings over ₹10,000) and guide on ITR filing for potential refunds.

Can support assist with self-exclusion for responsible gaming?

What if my bonus isn’t credited after a deposit?

Is there a dedicated helpline for Indian users?

Can I get assistance with setting betting limits?

What if my withdrawal is delayed?

What are the operating hours for customer support?

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